All returns must be authorized. To receive your refund, the item must be
returned to us within ten (10) days of receiving your order. We must receive the returned item in the same condition as
when they were shipped. You must obtain an Return
Authorization number and have it clearly written on the outside
of the return package. Any returns without an RA number will be returned
to sender. Please contact us to obtain an RA number. We do not do exchanges or store credit, only refunds. Once the return is received, we will refund you through the means in which the order was paid.
In the event that a customer requests a special order, the customer will be required to pay half down at the time of the order with the other half to be paid plus the shipping when we have the items ready to be shipped out. Should a customer decide to cancel a special request order before completion they forfeit the initial down payment. Once the transaction is completed (ie: shipped out) there can be no refund or returns on special request orders.