Returns

10/12/2014 by C K Marketing, Inc

If you are not completely satisfied with the item(s) you receive, we will refund the purchase price of the item(s). Unless we have made an error, a 15% restocking fee will apply to all returns.

All returns must be authorized. To receive your refund, the item must be returned to us within ten (10) days of receiving your order. We must receive the returned item in the same condition as when they were shipped. You must obtain an Return Authorization number and have it clearly written on the outside of the return package. Any returns without an RA number will be returned to sender. Please contact us to obtain an RA number. We do not do exchanges or store credit, only refunds. Once the return is received, we will refund you through the means in which the order was paid.

In the event that a customer requests a special order, the customer will be required to pay half down at the time of the order with the other half to be paid plus the shipping when we have the items ready to be shipped out. Should a customer decide to cancel a special request order before completion they forfeit the initial down payment. Once the transaction is completed (ie: shipped out) there can be no refund or returns on special request orders.